1. Who We Are
This Privacy Policy explains how Startup Builder Ltd ("Startup Builder", "we", "us", or "our") collects, uses, stores, and shares personal information when you visit this website, contact us, or submit an accelerator or project inquiry through the site.
For the purposes of UK data protection law, Startup Builder Ltd is the data controller for the personal information covered by this policy.
Contact: Startup Builder Ltd, 13th Floor, Piccadilly Plaza, New York Street, Manchester M1 4BT, United Kingdom. Email: launch@startupbuilder.co.
2. Information We Collect
We may collect the following categories of information:
- Contact details such as your name, email address, phone number, job title, and company name.
- Inquiry and application details such as your company website, product name, product description, target customer, funding stage, team size, traction, launch timeline, goals, and other information you choose to submit.
- Communications data such as messages you send to us and our correspondence history with you.
- Technical and usage data such as IP-related information, browser type, device data, pages viewed, referrers, and interaction data collected through site infrastructure and analytics or advertising technologies.
We ask that you do not submit special category personal data or other highly sensitive information through the website unless we have specifically asked for it and agreed how it will be handled.
3. How We Collect Information
We collect information directly from you when you:
- complete the contact form;
- submit a cohort or accelerator application;
- email us or otherwise communicate with us; or
- browse the site and interact with pages, links, or forms.
We also receive limited technical information automatically through website hosting, content delivery, font delivery, analytics, and advertising tools used on the site.
4. How We Use Your Information
We use personal information to:
- respond to your inquiries and communicate with you;
- review applications and assess fit for our services or cohort;
- prepare for potential client engagements;
- operate, secure, and improve the website;
- understand website performance and measure campaign effectiveness; and
- comply with legal, regulatory, and record-keeping obligations.
5. Lawful Bases For Processing
Depending on the context, our lawful bases under the UK GDPR include:
- Legitimate interests: to operate the site, respond to business inquiries, evaluate demand, protect the site, and improve our marketing and service delivery.
- Steps before entering into a contract: where you ask us about a project, engagement, or accelerator place.
- Consent: where you voluntarily provide certain optional information or where consent is required for optional cookies or similar technologies.
- Legal obligation: where we need to retain or disclose information to comply with applicable law, regulation, or lawful requests.
8. International Transfers
Some of our service providers may process personal information outside the United Kingdom. Where this happens, we aim to use lawful transfer mechanisms, such as adequacy regulations or appropriate contractual safeguards, where required.
9. Data Retention
We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including to respond to inquiries, review applications, manage prospective client relationships, comply with law, and resolve disputes.
As a general approach, lead and application information is usually retained for up to 24 months after our last meaningful interaction, unless we need to keep it longer for legal, contractual, accounting, or evidential reasons.
10. Your Rights
Depending on where you are located and the applicable law, you may have rights to:
- request access to the personal information we hold about you;
- request correction of inaccurate or incomplete information;
- request deletion of your personal information;
- request restriction of processing;
- object to processing carried out on legitimate interests;
- request portability of information you provided to us; and
- withdraw consent where we rely on consent.
You may also complain to the UK Information Commissioner's Office if you believe your personal information has been handled unlawfully. We would appreciate the chance to address your concerns first.
11. Security
We use reasonable technical and organisational measures intended to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
12. Children
This website is intended for founders, operators, and business users. It is not directed to children, and we do not knowingly collect personal information from anyone under 18 through the site.
13. Changes To This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date on this page. Material changes will take effect when posted unless a different date is stated.
14. Contact Us
If you have questions, requests, or complaints about this Privacy Policy or our handling of personal information, contact us at launch@startupbuilder.co or write to Startup Builder Ltd, 13th Floor, Piccadilly Plaza, New York Street, Manchester M1 4BT, United Kingdom.